Senior Packaging Consultant

Engineering / Technical / Production / Manufacturing / Motor

South Africa - KwaZulu Natal , eThekwini Central (Durban / Pinetown / Umlazi)

Our client, a reputable company within the manufacturing industry, is seeking a dynamic Senior Packaging Consultant for a permanent position within the Sales & Marketing division.

This role focuses on servicing and growing an allocated customer base in a B2B environment, building strong client relationships, delivering high service levels, and driving new business development opportunities.

Location: KZN

• Grade 12 (Matric)
• BCom Degree, National Diploma or similar analytical/commercial qualification (business, retail, consumer-focused fields preferred)
• Proven experience in B2B sales
• Experience within the plastic packaging industry (advantageous)
• Strong understanding of consumer behaviour and packaging solutions
• Commercial acumen and strong business fundamentals
• Knowledge of supply chain and production processes (advantageous)
• Experience in data extraction, data analysis and data evaluation (advantageous)
• Strong negotiation and relationship management skills
• Excellent verbal and written communication skills
• Strong numerical reasoning and analytical ability
• Highly presentable, dynamic and client-focused
• Influential, tenacious and detail-oriented

• Develop and manage relationships with allocated existing customers
• Identify new business opportunities within current accounts
• Pursue new customers and market opportunities
• Understand client needs and propose appropriate packaging solutions
• Present and communicate the company's value proposition effectively

• Deliver high levels of customer service
• Proactively identify customer challenges and offer solutions
• Handle customer complaints and queries in line with company policy
• Facilitate the smooth flow of customer projects
• Provide product knowledge and packaging solution guidance

• Maintain daily logs of client meetings
• Complete weekly log sheets and estimates
• Submit and follow up on quotations
• Log and track CCRs (Customer Change Requests)
• Monitor back-orders and customer stock control
• Participate in annual budgeting
• Manage pre-production and rough orders
• Compile and submit reports as required

• Plan and manage personal sales schedule effectively
• Set personal performance goals and action plans
• Stay abreast of industry innovations and packaging trends
• Maintain strong stakeholder communication across all levels

• Follow the link to our jobseeker's page -
• Search for the job title: Senior Packaging Consultant
• Click apply to submit your CV.