Senior OTC & Customer Service Specialist

A leading medical technology company in Johannesburg is seeking a Senior Customer Service Specialist to ensure operational excellence in the Order-to-Cash process. This role requires expertise in customer service, strong analytical skills, and proficiency in relevant software. The ideal candidate will have at least 2 years of experience in customer service or order management and will be pivotal in training junior staff and driving process improvements. This position offers a dynamic work environment focused on service excellence and stakeholder collaboration.