TRAFFIC
Gauteng
Senior OTC & Customer Service Specialist
Stryker Group
South African Rand . ZAR 200,000 - 300,000
Job Description
A leading medical technology company in Johannesburg is seeking a Senior Customer Service Specialist to ensure operational excellence in the Order-to-Cash process. This role requires expertise in customer service, strong analytical skills, and proficiency in relevant software. The ideal candidate will have at least 2 years of experience in customer service or order management and will be pivotal in training junior staff and driving process improvements. This position offers a dynamic work environment focused on service excellence and stakeholder collaboration.
About This Role
Career insights for First-Line Supervisors of Non-Retail Sales Workers positions
Salary Benchmark
$84,570/year
Source: O*NET (USD)
Key Skills for This Role
Active Listening
Management of Personnel Resources
Monitoring
Speaking
Coordination
Common Technologies
Oracle Marketing Cloud
Salesforce Platform
Salesforce Sales Cloud
YouTube
Cisco Webex
8x8 Work
Zoom
Microsoft Dynamics 365
Job Overview
Date Posted
01 Mar 2026
Salary
South African Rand . ZAR
200,000 - 300,000
Location
Gauteng, South Africa