Senior Manager: Integration

Reporting to: Executive Head: Operations & Analytics

Division: People & Brand

We are looking for an experienced and strategic Senior Manager: Integration to lead the alignment and optimisation of HR processes, reporting, and data systems across the People Division. This role plays a critical part in ensuring seamless integration across People & Brand functions, enabling data-driven decision-making, operational efficiency, and continuous improvement. You will lead a newly established team and drive cross-functional collaboration across the business.

• Bachelor's degree in Business, HR, Industrial Engineering, or related field
• Lean Six Sigma certification (Advantageous)
• 5+ years' experience in HR operations, process improvement, or integration-focused roles
• Proven ability to lead cross-functional initiatives
• Strong background in HR analytics, reporting, and data-driven decision-making
• Expertise in process mapping, workflow integration, and continuous improvement
• Experience with reporting tools (e.g., Power BI, Excel)
• Strong analytical and problem-solving capability
• Excellent stakeholder management and influencing skills
• Demonstrated success in driving change adoption and operational efficiency

Integration Leadership

• Govern and maintain end-to-end People process maps and workflows
• Define integration standards, RACI frameworks, and workflow governance
• Drive cross-functional alignment across HRBPs, Talent Acquisition, L&D, OE, Brand, and Operations

Reporting & Insights

• Produce monthly People Operations dashboards (TATs, cycle times, bottlenecks)
• Deliver quarterly Executive People Packs with actionable insights
• Ensure data accuracy, consistency, and integrity as the reporting source of truth

Continuous Improvement

• Lead and manage the Continuous Improvement (CI) pipeline
• Facilitate Kaizen sessions and root cause analysis
• Track and measure impact across quality, cost, speed, compliance, and employee experience

Change & Adoption

• Develop and implement adoption strategies for new processes and systems
• Partner with HRBPs and Talent Acquisition to drive uptake
• Identify and remove barriers to successful change implementation

Risk & Compliance

• Support compliance across people processes and systems
• Maintain an integration risk register and ensure mitigation controls
• Drive adherence to governance and regulatory standards

Team Leadership

You will lead and develop a team of specialists:

• People Reporting Specialist
• Transformation Reporting Specialist
• Projects Specialist