TRAFFIC Not Specified

Senior Manager: HR

iOCO Tech

Job Description

We are seeking a dynamic and innovative Senior HR Manager to join our leadership team at IOCO South Africa. The person will be responsible for leading and driving all people related matters in the Digital Line of Business working closely with the Cluster Executives and Leadership teams in supporting overall company growth. The ideal candidate will thrive in a fast-paced environment who can skilfully navigate complex situations and build strong relationships. This role will report directly to the HR Executive and requires someone who is flexible and able to work after hours when business demands require it.

What you'll do
  • Partner with Senior Leadership to identify and address people related challenges.
  • Contribute and give input to design on company-wide processes of organization development, succession planning, superior workforce development, key employee retention, organization design, and change management.
  • Contribute to the relevant people related aspects of the business strategy by helping identify, prioritize, and build organizational capabilities, behaviors, structures, and processes
  • Implement and operationalize, ensure adherence to governance practices and policies on matters related to the company wage and salary structures including bonuses and increases.
  • Oversee and/or participate in the implementation of people initiatives into business, with specific focus on all aspects of the Employee Value Proposition (EVP)
  • Advise and guide leadership in forecasting and planning the talent pipeline requirements in line with the function/business strategy.
  • Drive the remuneration policies, procedures and practices on an annual basis, including annual increase cycles, bonus payments and ad hoc benchmarking / grading exercises.
  • Accountable for the identification and implementation of business appropriate learning interventions while accounting for learning principles and theories and manage ongoing delivery.
  • Drive the people processes (performance, development, and career) to ensure that employees' level of performance and capabilities meet current and future standards.
  • Promote, drive and manage sound employee relations to create an awareness of the well-being of the business, acting as an advisor to the relevant leadership of any potential employee relation matters.
  • Lead and mentor own teams and where relevant, provide support to the broader HR team where partnership is called for.
  • Ensure that relevant HR policies are implemented consistently and fairly across all businesses, ensuring that any policies are made in a fair and objective manner and in line with governance and risk requirements.
Your Expertise
  • Minimum 5 years' experience in a HR Management position in a technology environment.
  • Experience leading a team of HR people across levels.
  • Experience working with executive leadership team.
  • Experience leading, driving, and overseeing people related projects.
  • In-depth knowledge of South African labour law.
Qualifications
  • Relevant degree related to the field of Human Resources Management.
  • Proven ability to thrive in high-pressure environments while managing multiple, often competing priorities.
  • Skilled at inspiring teams through clear, meaningful communication that brings strategy to life and motivates people towards shared goals.
  • Be comfortable dealing with ambiguity, embrace uncertainty and adapt swiftly to changing situations.
  • Ability to remain calm and composed in stressful situations.
  • Excellent communication and interpersonal skills.
  • High attention to detail.
  • High level of integrity and ethical judgment, with a commitment to managing confidential information responsibly.
  • Strong interpersonal awareness.
  • Ability to understand and appreciate different and opposing perspectives and adapt approaches accordingly.
  • Ability to negotiate effectively, resolve conflict and drive positive change.
Skills
  • Human Resources
  • Human Resources Policies
  • Human Resources Reporting
  • Labour Relations

About This Role

Career insights for First-Line Supervisors of Retail Sales Workers positions

Salary Benchmark
R42,824/month
R29,904 to R59,610/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Coordination Critical Thinking
Common Technologies
Claris FileMaker Microsoft Access 365 Oracle Database 23c Final Cut Pro YouTube Discontinued QuickBooks POS UKG Dimensions

Job Overview

Date Posted
19 Apr 2026
Location
Not Specified, South Africa

First-Line Supervisors of Retail Sales Workers Insights

Median Salary (ZAR)
R42,824/month
Job Outlook
This career will have large numbers of openings.

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