TRAFFIC
Western Cape
Senior In-Office Customer Support Specialist - Night Shift
Keen
Job Description
A global tech firm in Cape Town is seeking a Customer Service Agent to support a U.S. client in the POS tech space. This position involves troubleshooting technical issues and providing support via email, chat, and phone. Ideal candidates should have over three years of customer service experience and strong communication skills. The role requires working night shifts to assist U.S. customers, offering competitive compensation and growth opportunities within the company.
About This Role
Career insights for First-Line Supervisors of Office and Administrative Support Workers positions
Salary Benchmark
$63,450/year
Source: O*NET (USD)
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Coordination
Monitoring
Reading Comprehension
Social Perceptiveness
Common Technologies
Microsoft Dynamics
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft
Blackboard software
Microsoft Access
Oracle Database
Fund accounting software
Intuit QuickBooks
First-Line Supervisors of Office and Administrative Support Workers Insights
Job Outlook
This career will have large numbers of openings.