Senior In-Office Customer Support Specialist - Night Shift

A global tech firm in Cape Town is seeking a Customer Service Agent to support a U.S. client in the POS tech space. This position involves troubleshooting technical issues and providing support via email, chat, and phone. Ideal candidates should have over three years of customer service experience and strong communication skills. The role requires working night shifts to assist U.S. customers, offering competitive compensation and growth opportunities within the company.