TRAFFIC
Western Cape
Senior Customer Support Leader - iGaming & Compliance
Initiate International
South African Rand . ZAR 300,000 - 400,000
Job Description
A prominent iGaming operator in Cape Town seeks a Customer Support Manager to lead their support function. This pivotal role involves managing customer interactions across sportsbook and casino while ensuring regulatory compliance and high-quality service. Candidates should have over 5 years of experience in customer support within the iGaming space, alongside strong leadership and communication skills. The position focuses on player protection and operational excellence in a regulated environment.
About This Role
Career insights for Compliance Managers positions
Salary Benchmark
R47,197/month
R34,239 to
R57,600/month
Source: WageIndicator ZAR data
Job Outlook
This career will grow rapidly in the next few years and will have large numbers of openings.
Key Skills for This Role
Critical Thinking
Reading Comprehension
Active Listening
Speaking
Writing
Common Technologies
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Microsoft PowerPoint 365
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Job Overview
Date Posted
14 Feb 2026
Salary
South African Rand . ZAR
300,000 - 400,000
Location
Western Cape, South Africa
Compliance Managers Insights
Median Salary (ZAR)
R47,197/month
Job Outlook
This career will grow rapidly in the next few years and will have large numbers of openings.