TRAFFIC
Gauteng
SENIOR CUSTOMER SERVICES (REPAIRS) - VEREENIGING - GAUTENG
Tych Business Solutions
South African Rand . ZAR 50,000 - 200,000
Job Description
Key Responsibilities 
- Oversee and ensure the bellow is followed.
- Generating Job Cards (Local / Export /Distributors)
- Generating Quotations (Local / Export / Distributors)
- Generating Sales orders (Local / Export / Distributors
- Generating costing sheets (Local / Export / Distributors)
- Calculating freight costs (Local / Export / Distributors)
- Offer a professional service and update clients on existing orders.
- Liaising with suppliers.
- Customer Service Reports.
- Follow-ups with customers.
- Accounts queries - Income in advance for Export & Local clients.
- Follow-up on Purchase Orders - e-mail, what's app, teams, skype and phone call.
- Report back, in detail, to customers.
- Report back to customers, daily, on Quotation and order status.
- Maintain and update one drive sheets and folders.
- Customer discounts
- Loyalty signed agreements.
- Weighs and dimensions
- Freight charges
- Maintain and update Work Instructions
- Import clearance of transport containers
- Analyse Summary of SAP History and feedback to Manager
- Retention of customers
- Forecast & Planning
- Open Job card reports
- Grade 12
- Minimum 3-5 years of experience in customer service or repair coordination.
- Dyna Supervisory Certificate
- Business Admin Diploma / Certificate
- DGR Cat 6 Certificate
- Strong administration skills
- Strong problem-solving and conflict resolution skills
- Superior telephone etiquette
- Strong communication and people skills
- Excellent time management skills
About This Role
Career insights for First-Line Supervisors of Office and Administrative Support Workers positions
Salary Benchmark
$63,450/year
Source: O*NET (USD)
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Coordination
Monitoring
Reading Comprehension
Social Perceptiveness
Common Technologies
Microsoft Dynamics
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft
Blackboard software
Microsoft Access
Oracle Database
Fund accounting software
Intuit QuickBooks
Job Overview
Date Posted
05 Mar 2026
Salary
South African Rand . ZAR
50,000 - 200,000
Location
Gauteng, South Africa
First-Line Supervisors of Office and Administrative Support Workers Insights
Job Outlook
This career will have large numbers of openings.