TRAFFIC
Gauteng
SENIOR CUSTOMER SERVICES (REPAIRS) - VEREENIGING - GAUTENG
Tych Business Solutions
South African Rand . ZAR 50,000 - 200,000
Job Description
Key Responsibilities 
- Oversee and ensure the bellow is followed.
- Generating Job Cards (Local / Export /Distributors)
- Generating Quotations (Local / Export / Distributors)
- Generating Sales orders (Local / Export / Distributors
- Generating costing sheets (Local / Export / Distributors)
- Calculating freight costs (Local / Export / Distributors)
- Offer a professional service and update clients on existing orders.
- Liaising with suppliers.
- Customer Service Reports.
- Follow-ups with customers.
- Accounts queries - Income in advance for Export & Local clients.
- Follow-up on Purchase Orders - e-mail, what's app, teams, skype and phone call.
- Report back, in detail, to customers.
- Report back to customers, daily, on Quotation and order status.
- Maintain and update one drive sheets and folders.
- Customer discounts
- Loyalty signed agreements.
- Weighs and dimensions
- Freight charges
- Maintain and update Work Instructions
- Import clearance of transport containers
- Analyse Summary of SAP History and feedback to Manager
- Retention of customers
- Forecast & Planning
- Open Job card reports
- Grade 12
- Minimum 3-5 years of experience in customer service or repair coordination.
- Dyna Supervisory Certificate
- Business Admin Diploma / Certificate
- DGR Cat 6 Certificate
- Strong administration skills
- Strong problem-solving and conflict resolution skills
- Superior telephone etiquette
- Strong communication and people skills
- Excellent time management skills
Job Overview
Date Posted
07 Feb 2026
Salary
South African Rand . ZAR
50,000 - 200,000
Location
Gauteng, South Africa