TRAFFIC Gauteng

Senior Customer Service Supervisor: Lead & Improve

PowerToFly

Job Description

A global leader in healthcare technology is seeking a Customer Service, Senior Supervisor to oversee the customer service team. This role involves managing daily operations, training team members, and ensuring high-quality service delivery. The ideal candidate will have extensive customer service experience, strong team management skills, and a thorough knowledge of supply chain processes. This position offers a chance to impact healthcare outcomes positively.

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About This Role

Career insights for First-Line Supervisors of Non-Retail Sales Workers positions

Salary Benchmark

$84,570/year

Source: O*NET (USD)

Key Skills for This Role

Active Listening Management of Personnel Resources Monitoring Speaking Coordination

Common Technologies

Oracle Marketing Cloud Salesforce Platform Salesforce Sales Cloud YouTube Cisco Webex 8x8 Work Zoom Microsoft Dynamics 365

Related Career Paths

First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand First-Line Supervisors of Office and Administrative Support Workers First-Line Supervisors of Passenger Attendants

Full Career Guide: First-Line Supervisors of Non-Retail Sales Workers

Job Overview

Date Posted

03 Apr 2026

Location

Gauteng, South Africa

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