TRAFFIC Gauteng

Senior Customer Service Lead - Johannesburg

Stryker Corporation
South African Rand . ZAR 50,000 - 200,000

Job Description

A medical technology company seeks a Customer Service Representative in Johannesburg to ensure exceptional service for customers across South Africa. You will coordinate between customers and teams, mentor junior representatives, and need at least 5 years of experience in customer service. Proficiency in MS Office is mandatory, along with strong problem-solving skills and the ability to prioritize workloads. This role plays a crucial part in fostering customer relationships and operational excellence.

About This Role

Career insights for First-Line Supervisors of Non-Retail Sales Workers positions

Salary Benchmark
$84,570/year
Source: O*NET (USD)
Key Skills for This Role
Active Listening Management of Personnel Resources Monitoring Speaking Coordination
Common Technologies
Oracle Marketing Cloud Salesforce Platform Salesforce Sales Cloud YouTube Cisco Webex 8x8 Work Zoom Microsoft Dynamics 365

This page incorporates data from O_NET OnLine, courtesy of the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), under the CC BY 4.0 license. O_NET is a registered trademark of USDOL/ETA. Assessify has adapted and modified the original content. Please note that USDOL/ETA has neither reviewed nor endorsed these changes.