TRAFFIC
Gauteng
Senior Customer Service Lead - End-to-End Ops & Analytics
Stryker Corporation
Job Description
A leading medical technology firm in Johannesburg is looking for a Senior Customer Service Supervisor. The ideal candidate will have robust interpersonal skills, significant experience in customer-facing roles, and a strong ability to manage and develop teams. Responsibilities include solving problems in collaboration with project groups and exceeding customer expectations. A college degree and experience in logistics are preferred for this dynamic role, which emphasizes innovation and performance-focused leadership.
About This Role
Career insights for First-Line Supervisors of Non-Retail Sales Workers positions
Salary Benchmark
$84,570/year
Source: O*NET (USD)
Key Skills for This Role
Active Listening
Management of Personnel Resources
Monitoring
Speaking
Coordination
Common Technologies
Oracle Marketing Cloud
Salesforce Platform
Salesforce Sales Cloud
YouTube
Cisco Webex
8x8 Work
Zoom
Microsoft Dynamics 365