TRAFFIC Western Cape

Senior Customer Experience Consultant - Global Logistics

APM Terminals

Job Description

APM Terminals in Cape Town is seeking a Senior Customer Experience Consultant to manage shipment processes and enhance customer satisfaction. The role requires over 5 years of experience in logistics or supply chain and expertise in stakeholder management.

The consultant will ensure high-quality service delivery and contribute to process optimization. Candidates should possess excellent communication skills and a proactive approach to problem-solving. Join APM Terminals for a rewarding career in a diverse and inclusive environment.

About This Role

Career insights for First-Line Supervisors of Non-Retail Sales Workers positions

Salary Benchmark
$84,570/year
Source: O*NET (USD)
Key Skills for This Role
Active Listening Management of Personnel Resources Monitoring Speaking Coordination
Common Technologies
Oracle Marketing Cloud Salesforce Platform Salesforce Sales Cloud YouTube Cisco Webex 8x8 Work Zoom Microsoft Dynamics 365