TRAFFIC
Western Cape
Senior Customer Experience Consultant - Global Logistics
APM Terminals
Job Description
APM Terminals in Cape Town is seeking a Senior Customer Experience Consultant to manage shipment processes and enhance customer satisfaction. The role requires over 5 years of experience in logistics or supply chain and expertise in stakeholder management.
The consultant will ensure high-quality service delivery and contribute to process optimization. Candidates should possess excellent communication skills and a proactive approach to problem-solving. Join APM Terminals for a rewarding career in a diverse and inclusive environment.
About This Role
Career insights for First-Line Supervisors of Non-Retail Sales Workers positions
Salary Benchmark
$84,570/year
Source: O*NET (USD)
Key Skills for This Role
Active Listening
Management of Personnel Resources
Monitoring
Speaking
Coordination
Common Technologies
Oracle Marketing Cloud
Salesforce Platform
Salesforce Sales Cloud
YouTube
Cisco Webex
8x8 Work
Zoom
Microsoft Dynamics 365
First-Line Supervisors of Non-Retail Sales Workers Insights
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