Senior Coordinator: Employer Delivery

As our Senior Coordinator: Employer Delivery, you'll play a vital role in ensuring our employer partners receive world class support - whether they self service or are supported by our team on bespoke projects. From finalising diagnostics, coordinating opportunity cards, and overseeing applicant flows, to ensuring placements are achieved - you are the engine that keeps project delivery running smoothly.

This is a dynamic, high impact role that requires agility, ownership, and strong relationship building capabilities.

In this role, you will:

• Partner with employers to build and execute delivery plans.
• Drive delivery excellence while managing targets proactively.
• Lead, guide, and support project coordinators daily.
• Collaborate closely with Business Development, Training, and Partner Care teams.
• Ensure seamless communication across all internal and external stakeholders.
• Oversee multiple projects simultaneously with agility and strong time management.
• Track project progress using HubSpot and Excel tools.
• Foster team well being and alignment with the Harambee Way of Working and Values.
• Handle any additional project related duties required to deliver outstanding results.

• Matric / Grade 12.
• Minimum 2 years' demand delivery execution experience.
• Strong customer service experience.
• A problem solver with tenacity and drive.Excellent communicator across multiple formats.
• Highly accountable, adaptable, and energised by fast paced environments.
• Able to build strong employer relationships and support teams with clarity and compassion.

People with disabilities are encouraged to apply.

• Customer-Centric Approach: Develops strong customer relationships and provides tailored solutions to meet their needs.
• Accountability: Takes responsibility for actions, decisions, and deliverables, fostering a culture of accountability.
• Effective Communication: Delivers clear and impactful communication tailored to various audiences, utilizing multiple formats and tools.
• Problem Analysis and Resolution: Uses sound judgment to identify and solve problems effectively at Harambee.
• Tenacity: Demonstrates enthusiasm and urgency, striving for excellence in achieving results and overcoming challenges.