Senior Account Executive (Oracle Customer Success Services)

WOODMEAD, South Africa
JOHANNESBURG, South Africa

You will lead adoption and expansion of Oracle CSS within a defined territory, meeting assigned targets by identifying customer needs, shaping value led service proposals, building executive relationships, collaborating cross LOB with Applications and Technology teams, and securing annual and fixed scope project contracts.

• Meet and exceed assigned revenue targets through new wins and renewals.
• Build and advance a healthy pipeline through demand generation, qualification, and disciplined deal management.
• Establish executive level trust and position Oracle CSS as essential to customers' business and transformation priorities.
• Grow account revenue by identifying expansion opportunities and proactively managing renewals.
• Lead account planning and territory execution in partnership with other Oracle lines of business.
• Orchestrate cross LOB collaboration (Applications, Technology) and the broader partner ecosystem.
• Partner with delivery teams to conduct business reviews, demonstrate realized value, and shape next step services.
• Ensure seamless sales to delivery handoffs and customer project kickoffs to accelerate time to value.
• Serve as an escalation point to remove obstacles and safeguard customer success.
• Proven track record of meeting and exceeding sales targets in enterprise services sales (e.g., managed services, consulting/professional services, value added services).
• Expertise in structuring and negotiating annual and fixed scope project services, including value proposition shaping, scoping, and contracting.
• Success managing complex accounts and engaging C suite stakeholders to drive consensus and value.
• Strong understanding of enterprise IT environments and service delivery models, with the ability to translate customer needs into service led business outcomes.
• Proven cross functional collaboration with product, delivery, and partner teams to drive customer success.
• Excellent communication, negotiation, and executive presentation skills.
• High energy, integrity, and executive presence that builds trust and influence.
• Resilience, accountability, and a growth mindset with a strong drive to win.
• A competitive salary and benefits package.
• Continuous learning and development to support your career growth.
• An inclusive workplace that values diversity and encourages authenticity.
• Employee resource groups and wellness programs to support your personal and professional wellbeing.
• A culture of innovation and belonging where your ideas and contributions matter.

• Proven track record of meeting and exceeding sales targets in enterprise services sales (e.g., managed services, consulting/professional services, value added services).
• Expertise in structuring and negotiating annual and fixed scope project services, including value proposition shaping, scoping, and contracting.
• Success managing complex accounts and engaging C suite stakeholders to drive consensus and value.
• Strong understanding of enterprise IT environments and service delivery models, with the ability to translate customer needs into service led business outcomes.
• Proven cross functional collaboration with product, delivery, and partner teams to drive customer success.
• Excellent communication, negotiation, and executive presentation skills.
• High energy, integrity, and executive presence that builds trust and influence.

• A competitive salary and benefits package.
• Continuous learning and development to support your career growth.
• An inclusive workplace that values diversity and encourages authenticity.
• Employee resource groups and wellness programs to support your personal and professional wellbeing.
• A culture of innovation and belonging where your ideas and contributions matter.

In line with our obligations under the Employment Equity Act 1998, preference will be given to candidates from designated groups

We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace for all applicants and employees. We believe that a diverse workforce strengthens our organization and enhances our ability to serve our community effectively.

We are consistent with applicable laws, all qualified candidates will be considered for employment without regard to age, ancestry, citizenship, color, disability status, gender identity or expression, genetic information, immigration status, marital status, national origin, political affiliation, protected veteran status, race, ethnicity, religion, sexual orientation, or any other characteristic protected by local law.

We actively encourage applications from candidates belonging to underrepresented groups, including but not limited to individuals with disabilities, and members of designated groups in line with Employment Equity Act. Our commitment extends to providing reasonable accommodations during the application process for all candidates who may require assistance due to a disability.