Sector Head: Office Automation

The Sector Head: Office Automation is responsible for leading and growing the National Office Automation division, overseeing sales, service delivery, operational efficiency, and customer satisfaction. The role requires strategic oversight, team leadership, and the ability to engage with senior stakeholders while ensuring commercial and operational performance across the business unit.

• Develop and execute growth strategies for the office automation business unit.
• Identify new business opportunities, market trends, and expansion areas.
• Drive a performance-driven and supplier-centric culture.
• Analyse management reports and apply data-driven decision-making to improve performance.

• Build strong relationships with senior client stakeholders and decision-makers.
• Manage key accounts, escalations, and contract negotiations.
• Ensure delivery of service excellence aligned with SLAs and customer expectations.
• Collaborate effectively with internal departments and external partners/vendors.

• Optimise service delivery, turnaround times, and operational efficiency.
• Ensure process compliance and continuous improvement across the unit.
• Manage and strengthen supplier relationships to support business growth and increase revenue streams.

• Lead multi-disciplinary teams including sales, credit and administrative teams.
• Coach, mentor, and performance-manage staff to achieve business objectives.
• Build high-performing teams and ensure succession planning.
• Support and oversee B2B sales teams to drive revenue targets.

• Bachelor's degree (Business Management, Accounting, IT, Engineering, or relevant field).

• Tailored Staff Financial Wellness Offering
• Employee Wellness Provider
• Professional Development Opportunities
• Rich Organisational Culture