Sectional Title Portfolio Manager

Property Management / Sectional Title / Community Schemes

Our client, a leading property management organisation, is seeking a Sectional Title Portfolio Manager to manage and oversee a portfolio of sectional title schemes.

The successful candidate will be responsible for ensuring the effective financial, administrative, and operational management of community schemes while maintaining strong relationships with trustees, owners, and service providers.

This role requires a professional who can balance stakeholder engagement, compliance management, and operational oversight while ensuring schemes operate efficiently and in accordance with legislative requirements.

• Manage a portfolio of sectional title schemes in line with company standards and regulatory requirements.
• Act as the primary point of contact for trustees, owners, and stakeholders.
• Ensure schemes are professionally managed and operating efficiently.
• Build and maintain strong relationships with trustees and body corporates.
• Provide guidance to trustees on governance and decision-making.
• Facilitate and attend trustee meetings and Annual General Meetings (AGMs).
• Ensure effective communication between trustees, residents, and service providers.
• Work closely with the finance team regarding:
• Levy collections
• Monitor financial performance of schemes within the portfolio.
• Provide oversight and input to ensure financial sustainability.

• Ensure schemes comply with:
• Sectional Titles Schemes Management Act (STSMA)
• Community Schemes Ombud Service (CSOS) requirements
• Ensure documentation, governance processes, and meetings meet regulatory standards.

• Oversee maintenance and repair requirements across schemes.
• Coordinate contractors and service providers to ensure service delivery standards are met.
• Monitor service level agreements and contractor performance.
• Manage and resolve owner and tenant queries.
• Address disputes and complaints professionally and efficiently.
• Escalate complex issues to senior management where required.

• Prepare and distribute meeting packs for trustee meetings and AGMs.
• Ensure accurate recording of meeting minutes.
• Maintain proper documentation and records for each scheme.
• Provide regular updates and reports to trustees.

• Professionally managed and compliant schemes
• Strong trustee and stakeholder relationships
• Financially stable portfolios
• Reduced complaints and escalations
• Efficient response to owner and tenant queries
• Experience in sectional title or property management
• Strong stakeholder and relationship management skills
• Financial literacy and ability to understand scheme financial reports
• Strong organisational and administrative ability
• Ability to manage multiple schemes simultaneously

• Knowledge of STSMA and CSOS regulations
• Experience facilitating trustee meetings and AGMs