Sales Excellence Executive

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At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

Join us and experience what it's like to be with an Employer of Choice . Together, let's create a brighter digital future for all. Awarded at the HR Fest Awards 2020.

• Validate, raise, and close complex enterprise product orders accurately within SLA, aligned with customer-specific requirements and tender frameworks.
• Review and verify sales documentation including margin checks, PEF approvals, PO/SOW, vendor quotations, and pricing templates.
• Provide pre-order support to ensure contract terms and pricing align with internal policies before processing.
• Monitor and track enterprise orders end-to-end, ensuring timely updates, closure, and billing completion.
• Manage escalations and resolve order or billing disputes with internal teams and external stakeholders.
• Coordinate vendor quotation submissions, ensuring alignment with scope and pricing policies.
• Track vendor PO issuance and usage; monitor PO values until fully consumed and follow up for GR entry.
• Approve vendor invoices in Acubuy by validating them against Delivery Orders (DO) before payment processing.
• Liaise with Accounts Payable (AP) to ensure timely vendor payments, including tax and credit note processes.
• Manage vendor relationships related to PO issuance, delivery timelines, documentation, and dispute resolution.

• Diploma in Business Administration or equivalent.
• Minimum 3 years' experience in sales order processing or business operations roles.
• Exceptional attention to detail and data accuracy, especially regarding pricing, contracts, and vendor payments.
• Excellent organizational and time management skills; ability to work under pressure and meet SLAs.
• Strong communication and interpersonal skills to effectively liaise with cross-functional teams.
• High integrity and commitment to compliance, confidentiality, and KPIs.
• Proactive, self-motivated, and able to work independently.