Sales Coordinator

Paarl, South Africa Posted on 03/03/2026

To provide essential support to the sales department,ensuring efficient operations, sales processes and accurate data management, the Sales Coordinator will play a critical role in maintaining accuraterecords, coordinating reporting, and supporting the sales team in achievingtheir goals.

Key Performance Outputs

• Support Account Managers with processing opportunities and sales orders in the system
  
• Monitor order fulfilment status, resolving open sales issues proactively
  
• Collaborate with Sales Managers, Directors, and Logistics/Operations to ensure timely delivery
  
• Create accurate sales orders using vessel split and opportunity data
  
• Manage re-allocations, amendments, and new sales orders as required
  
• Ensure sales timelines are met for pricing, opportunities, orders, and RAs
  
• Facilitate on-time fulfilment to enable accurate invoicing by Finance
  
• Maintain accurate financial records for sales transactions
  
• Generate and process Return Authorisations (RAs)
  
• Coordinate with Finance on credits, claims, and credit insurance approvals
  
• Prepare claim import sheets following sales approval
  
• Update Netsuite with approved credit insurance information
  
• Coordinate Terms & Conditions signing and ensure compliance documentation is complete
  
• Set up new customers accurately in the system
  
• Maintain and improve CRM data quality, identifying and resolving data gaps
  
• Capture, organize, and maintain sales leads from tradeshows, emails, and other sources
  
• Manage client data and distribution lists for sales communications and newsletters
  

• Handle day-to-day customer queries when Account Managers are unavailable
  
• Collaborate with team members to streamline sales processes
  
• Participate in IFS audits as a sales team representative
  
• Support the annual review and update of Sales SOPs
  
• Assist with post-season and in-season customer and grower reviews/reports
  
• Coordinate Market Feedback and Field Feedback reports to growers
  
• Support Territory Directors with real-time sales data and reporting insights
  

• Diploma or suitable tertiary qualification in Sales, Marketing, Logistics, or a related field
  
• 2-4 years' experience in a sales support, sales coordination, or similar role

• Previous experience in sales support, sales operations, customer administration, or a similar role
  
• Strong attention to detail and ability to manage multiple priorities and deadlines
  
• Confidence working with CRM and ERP systems (experience with Netsuite is an advantage)
  
• Solid understanding of sales order processing, invoicing, and credit processes
  
• Excellent communication and stakeholder management skills
  
• A proactive, solutions-focused mindset with a willingness to support the wider team
  
• Strong organisational and data management skills
  
• Intermediate to advanced Excel and reporting skills
  

• Be part of a collaborative, high-performing sales team where your contribution truly matters
  
• Gain exposure across sales, finance, logistics, and operations, building valuable commercial experience
  
• Work in a role with variety, responsibility, and visibility across the business
  
• Opportunity to develop your skills and grow your career in a dynamic and fast-paced environment
  
• Join a company that values process improvement, teamwork, and continuous learning