Sales Consultant

About Reflex

Reflex Solutions, founded in 2000 in South Africa, is a leader in providing seamless Information and Communication Technology (ICT) solutions. With a focus on building and managing the technological backbone that powers businesses, Reflex Solutions offers high value, end to end ICT solutions that are critical for the development and growth of companies. The company boasts vast in house experience in networking and IP telephony and controls its service levels and pricing by owning its core fibre network and Tier III data centre.

The Sales Consultant / Account Manager is responsible for managing a small portfolio of existing clients while driving new business growth within an assigned geographic region. The primary focus of the role is to expand Reflex's footprint in the region through new logo acquisition, cross sell, and upsell of Reflex's full ICT service offering, while ensuring existing clients receive a high standard of commercial and relationship management.

• Identify, qualify, and pursue new business opportunities within the assigned region
• Build and maintain a strong regional pipeline through prospecting, networking, referrals, and partnerships
• Position Reflex's service portfolio, including:
  • Advanced Networking
  • Unified Communications
  • Cloud Computing
  • Workplace Management
  • Managed Cybersecurity
  • Licensing
• Engage decision makers across SME and mid market clients
• Own opportunities from first engagement through to deal closure

• Manage a small portfolio of existing clients within the region
• Act as the primary commercial point of contact
• Identify growth opportunities within existing accounts
• Manage renewals, contract adjustments, and pricing reviews
• Ensure smooth engagement with Service Delivery and support teams

• Develop strong local market knowledge and visibility
• Attend regional business forums, events, and networking sessions
• Build strategic relationships with vendors, partners, and influencers in the region
• Act as a brand ambassador for Reflex in the regional market

• Work closely with pre Sales, FCIOs, and Service Delivery teams
• Ensure clean handovers for newly won clients
• Maintain accurate CRM data, pipeline updates, and forecasts
• Adhere to Reflex's sales processes and governance standards

• New revenue growth in the region
• New logo acquisition
• Regional pipeline value and coverage
• Revenue growth within assigned accounts
• Forecast accuracy and CRM compliance

• National Senior Certificate
• 3-5 years' experience in ICT sales or account management, preferably in an MSP environment
• Proven ability to develop business within a defined geographic area
• Exposure to selling one or more of the following: Networking, Cloud, UC, Cybersecurity, Workplace, or Licensing

• Strong hunter mentality with relationship building capability
• Consultative selling and solution positioning
• Good commercial and negotiation skills
• Ability to work independently and manage a regional patch
• Strong communication and interpersonal skills