Sales and Customer Engagement Coordinator

Honeydew, Johannesburg, South Africa Posted on 09/02/2026

• Salary R - R plus commission and petrol reimbursement
• Remuneration Term Per Month
• Date Opened 09/02/2026
• State/Province Gauteng
• Country South Africa

A well-established IT parts distribution company is seeking a motivated Sales & Customer Engagement Coordinator to join their team during a transitional growth phase. This permanent, full-time role is primarily office-based, with approximately 95% of time spent in the office and occasional client visits during the initial 6-9 months. After this transitional phase, the role will involve around 40% office time and 60% client visits to support relationship-building and business development.

This dynamic role blends internal sales support with client-facing engagement and is ideal for a positive, adaptable individual who thrives on variety, enjoys building relationships, and wants to contribute to a company transforming the IT parts industry.

• Handle incoming sales requests via email and telephone with accuracy and speed.
• Follow up on quotes and convert opportunities into sales.
• Visit existing customers to build relationships, upsell, and cross-sell as the business evolves.
• Deliver outstanding customer service in every interaction.
• Develop and maintain strong client relationships, understanding customer needs and offering appropriate solutions.
• Prepare and send professional quotes and invoices.
• Process sales documentation accurately and maintain comprehensive records.
• Track leads, opportunities, and customer engagement using CRM tools (experience advantageous).
• Use SAP (or other ERP systems) to manage orders, stock, and invoicing (experience advantageous).
• Ensure no opportunity slips through the cracks by tracking follow-ups and handling customer queries efficiently.

• Achieve sales targets and actively seek opportunities to grow customer accounts.
• Support a fast-paced, dynamic sales environment while maintaining attention to detail and accuracy.

• Proven experience in sales, customer engagement, or related administrative sales support; IT sector experience is advantageous.
• Own car and valid driver's license essential to facilitate client visits.
• Positive, optimistic, and adaptable; able to thrive in a transitional, fast-paced environment.
• Comfortable balancing internal administrative tasks with client-facing responsibilities.
• Eager to learn, self-motivated, and able to sustain conversations and ask insightful questions.
• Strong organisational skills, attention to detail, and the ability to manage multiple tasks simultaneously.