TRAFFIC
Western Cape
SaaS Client Support & Success Specialist (Hybrid)
ZealHR
Job Description
A dynamic B2B software company in South Africa is seeking a Client Support Specialist to assist clients in the golf and hospitality sectors. The role focuses on resolving queries, providing user guidance, and strengthening client relationships. Candidates should have 1-3 years of customer support experience and be comfortable explaining technical workflows. The position offers R18,000 - R22,000 monthly, along with 21 days of leave and opportunities for professional development.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.