Route Controller
Job Description
(Market related)
Job TitleTemporary Route Controller
IndustryLogistics / Warehousing / Food Services
Employment TypeContract / Temporary
Job PurposeTo effectively coordinate and manage daily delivery routes, ensuring timely, accurate, and cost-efficient distribution of goods. The Route Controller will oversee driver activities, optimize route planning, and ensure service delivery standards are consistently met within a fast-paced logistics or food distribution environment.
Key Responsibilities- Plan, schedule, and monitor daily delivery routes for drivers and vehicles
- Ensure optimal route planning to maximize efficiency and minimize fuel and time costs
- Communicate with drivers throughout the day regarding route changes, delays, or issues
- Monitor vehicle tracking systems (GPS) and ensure adherence to planned routes
- Coordinate dispatch and delivery schedules in line with operational requirements
- Ensure all deliveries are completed on time and according to customer expectations
- Address and resolve delivery-related issues, including delays, breakdowns, or customer complaints
- Maintain accurate records of deliveries, routes, fuel usage, and incidents
- Liaise with warehouse staff to ensure correct loading and dispatch of goods
- Ensure compliance with company policies, safety regulations, and food handling standards (where applicable)
- Provide daily reports on route performance and operational challenges
- Grade 12 / Matric
- Previous experience in route planning, logistics coordination, or transport control (preferably within food services or FMCG)
- Strong knowledge of geographical areas and route optimization
- Experience working with fleet tracking systems and logistics software
- Computer literacy (MS Excel, Word, and routing systems)
- Ability to work shifts, weekends, or extended hours if required
- Available immediately
- Strong organizational and planning skills
- Excellent communication and problem-solving abilities
- Ability to work under pressure in a fast-paced environment
- High attention to detail and accuracy
- Strong decision-making and coordination skills
- Good interpersonal skills when dealing with drivers, clients, and internal teams
- Ability to multitask and prioritize effectively
- On-time delivery performance
- Route efficiency and cost control (fuel, time)
- Reduction in delivery errors and delays
- Driver compliance with routes and schedules
- Customer satisfaction levels
- Experience in the food distribution or cold chain logistics environment
- Knowledge of health and safety standards within warehousing or food services
- Familiarity with fleet management systems
About This Role
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