TRAFFIC Eastern Cape

Route Controller

University of Fort Hare

Job Description

Warehousing / Logistics / Manufacturing

(Market related)

Job Title

Temporary Route Controller

Industry

Logistics / Warehousing / Food Services

Employment Type

Contract / Temporary

Job Purpose

To effectively coordinate and manage daily delivery routes, ensuring timely, accurate, and cost-efficient distribution of goods. The Route Controller will oversee driver activities, optimize route planning, and ensure service delivery standards are consistently met within a fast-paced logistics or food distribution environment.

Key Responsibilities
  • Plan, schedule, and monitor daily delivery routes for drivers and vehicles
  • Ensure optimal route planning to maximize efficiency and minimize fuel and time costs
  • Communicate with drivers throughout the day regarding route changes, delays, or issues
  • Monitor vehicle tracking systems (GPS) and ensure adherence to planned routes
  • Coordinate dispatch and delivery schedules in line with operational requirements
  • Ensure all deliveries are completed on time and according to customer expectations
  • Address and resolve delivery-related issues, including delays, breakdowns, or customer complaints
  • Maintain accurate records of deliveries, routes, fuel usage, and incidents
  • Liaise with warehouse staff to ensure correct loading and dispatch of goods
  • Ensure compliance with company policies, safety regulations, and food handling standards (where applicable)
  • Provide daily reports on route performance and operational challenges
Minimum Requirements
  • Grade 12 / Matric
  • Previous experience in route planning, logistics coordination, or transport control (preferably within food services or FMCG)
  • Strong knowledge of geographical areas and route optimization
  • Experience working with fleet tracking systems and logistics software
  • Computer literacy (MS Excel, Word, and routing systems)
  • Ability to work shifts, weekends, or extended hours if required
  • Available immediately
Skills and Competencies
  • Strong organizational and planning skills
  • Excellent communication and problem-solving abilities
  • Ability to work under pressure in a fast-paced environment
  • High attention to detail and accuracy
  • Strong decision-making and coordination skills
  • Good interpersonal skills when dealing with drivers, clients, and internal teams
  • Ability to multitask and prioritize effectively
Key Performance Indicators (KPIs)
  • On-time delivery performance
  • Route efficiency and cost control (fuel, time)
  • Reduction in delivery errors and delays
  • Driver compliance with routes and schedules
  • Customer satisfaction levels
Advantageous
  • Experience in the food distribution or cold chain logistics environment
  • Knowledge of health and safety standards within warehousing or food services
  • Familiarity with fleet management systems

About This Role

Career insights for Air Traffic Controllers positions

Salary Benchmark
$137,380/year
Source: O*NET (USD)
Key Skills for This Role
Active Listening Speaking Critical Thinking Judgment and Decision Making Complex Problem Solving
Common Technologies
Microsoft Excel Microsoft PowerPoint Direct-to-tool software En route descent advisor EDA Multi-center traffic management advisor McTMA Advanced technologies and oceanic procedures ATOP Automated radar terminal systems ARTS Center TRACON automation systems CTAS

This page incorporates data from O_NET OnLine, courtesy of the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), under the CC BY 4.0 license. O_NET is a registered trademark of USDOL/ETA. Assessify has adapted and modified the original content. Please note that USDOL/ETA has neither reviewed nor endorsed these changes.