TRAFFIC
Western Cape
Reverse Logistics Specialist: Returns, Data & Customer Care
One Day Only
Job Description
A leading e-commerce platform in Cape Town is seeking a detail-oriented Customer Service Specialist to manage customer interactions and returns. The role includes maintaining accurate records, spotting trends, and collaborating with cross-functional teams. Candidates should have Matric or equivalent, excellent computer skills, and a background in customer service or administration. Strong communication and problem-solving skills are essential. The position offers a dynamic environment with opportunities for personal and professional growth.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.