TRAFFIC
Free State
Retail Service Lead - POS, Stock & Customer Care
Clicks Group Limited
Job Description
A leading retail company in Vrystaat is seeking a candidate to manage point of sale operations, ensuring service excellence and effective stock management. Responsibilities include training shop assistants, resolving customer queries, and driving the promotion of loyalty programs. Ideal candidates should have a strong focus on customer service and sound managerial skills. A minimum of Grade 12 education is required, along with relevant experience in retail or FMCG environments.
About This Role
Career insights for First-Line Supervisors of Non-Retail Sales Workers positions
Salary Benchmark
$84,570/year
Source: O*NET (USD)
Key Skills for This Role
Active Listening
Management of Personnel Resources
Monitoring
Speaking
Coordination
Common Technologies
Oracle Marketing Cloud
Salesforce Platform
Salesforce Sales Cloud
YouTube
Cisco Webex
8x8 Work
Zoom
Microsoft Dynamics 365