TRAFFIC
Gauteng
Retail Service Champion - POS & Customer Experience Lead
Clicks Group Limited
Job Description
Clicks Group Limited is looking for a Service Advisor in Midrand, South Africa. This permanent position involves overseeing operational activities at the point of sale and ensuring exceptional customer service. Responsibilities include training staff, managing stock, resolving queries, and promoting loyalty programs, while adhering to company policies. Candidates should have at least one year of experience in a customer-facing role in retail/FMCG and meet basic educational requirements in Maths and English.
About This Role
Career insights for First-Line Supervisors of Non-Retail Sales Workers positions
Salary Benchmark
$84,570/year
Source: O*NET (USD)
Key Skills for This Role
Active Listening
Management of Personnel Resources
Monitoring
Speaking
Coordination
Common Technologies
Oracle Marketing Cloud
Salesforce Platform
Salesforce Sales Cloud
YouTube
Cisco Webex
8x8 Work
Zoom
Microsoft Dynamics 365