TRAFFIC
Western Cape
Retail Service Advisor: POS & Customer Experience
Clicks Group Limited
Job Description
A leading health and beauty retailer in Western Cape is seeking a Service Advisor to oversee operational activities at the point of sale. The ideal candidate will have at least one year of experience in a customer-facing role within retail and possess strong managerial and stock management skills. Responsibilities include ensuring efficient customer service, managing staff, and maintaining high standards of stock control and cash management. This role is integral to achieving store KPIs and promoting customer loyalty through service excellence.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.