Retail Optical Assistant
Job Description
Where customer service meets premium eyewear and med-tech innovation.
Are you looking for a retail role in eye care where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray Ban, Meta, Oakley, Prada & Nuance.
What You'll Do- Deliver confident personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
- £350 towards frames or designer sunglasses, with unlimited spend on lenses.
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
Earn monthly bonuses on top of your salary. Full time Optical Assistants meeting targets can earn £85-£520/month bonus - with uncapped potential for high performers. Your performance matters - and it pays off.
Qualifications- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can do attitude
- Strong communicator who listens and understands customer needs
About This Role
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