TRAFFIC KwaZulu-Natal

Retail Floor Lead: Customer-Driven Ops & Team Coach

TFG (The Foschini Group)

Job Description

A leading retail company is seeking a Floor Supervisor for their store in Pietermaritzburg. The successful candidate will provide leadership to the store team, ensuring outstanding customer service and operational excellence. Responsibilities include managing KPIs and driving motivation within the team. Applicants should have a Matric certificate, with at least 3 years of retail experience and strong organizational skills. This role offers the opportunity to thrive in a dynamic retail environment.

About This Role

Career insights for First-Line Supervisors of Non-Retail Sales Workers positions

Salary Benchmark
$84,570/year
Source: O*NET (USD)
Key Skills for This Role
Active Listening Management of Personnel Resources Monitoring Speaking Coordination
Common Technologies
Oracle Marketing Cloud Salesforce Platform Salesforce Sales Cloud YouTube Cisco Webex 8x8 Work Zoom Microsoft Dynamics 365

This page incorporates data from O_NET OnLine, courtesy of the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), under the CC BY 4.0 license. O_NET is a registered trademark of USDOL/ETA. Assessify has adapted and modified the original content. Please note that USDOL/ETA has neither reviewed nor endorsed these changes.