TRAFFIC
Eastern Cape
Retail Customer Service Team Lead - POS & Staff Coach
Clicks Group Limited
Job Description
A leading retail company in Gqeberha is seeking a candidate for a permanent position focused on ensuring exceptional customer service and efficient operations at the point of sale. The ideal applicant should have Grade 12 and relevant experience in a customer-facing role within retail or FMCG. Responsibilities include managing stock, training staff, and resolving customer queries. The company promotes a culture of excellence and aims to be the go-to retailer for health and beauty products.
About This Role
Career insights for First-Line Supervisors of Non-Retail Sales Workers positions
Salary Benchmark
$84,570/year
Source: O*NET (USD)
Key Skills for This Role
Active Listening
Management of Personnel Resources
Monitoring
Speaking
Coordination
Common Technologies
Oracle Marketing Cloud
Salesforce Platform
Salesforce Sales Cloud
YouTube
Cisco Webex
8x8 Work
Zoom
Microsoft Dynamics 365