TRAFFIC
Western Cape
RESTAURANT MANAGER - FRANSCHHOEK - WESTERN CAPE
Tych Business Solutions
South African Rand . ZAR 200,000 - 300,000
Job Description
Main Responsibilities 
- Review the day sheet at the beginning of each shift and brief servers on guest movements, special occasions, and dietary requirements.
- Ensure that opening and closing procedures are followed precisely, and daily shift procedures are completed.
- Prepare and supervise the mise-en-place for each meal period including preparations for room service orders.
- Greet and assist guests according to The Leeu Collection standards.
- Manage table allocations efficiently, ensuring guest satisfaction and equitable distribution between restaurant stations.
- Coordinate with the Head Chef/Hotel Manager/Group Operations Manager to ensure the wine list and menu are up to date and communicate about daily operations and guest feedback.
- Attend necessary meetings and training courses.
- Monitor the performance of the restaurant team members, ensuring compliance with standards and protocols.
- Continuously assess and support staff development, identifying areas for improvement and training.
- Together with Human Resources, conduct disciplinary discussions with underperforming Restaurant team members where retraining and coaching have failed to bring about the desired results.
- Taking charge of stock count procedures and ensuring this is submitted to the stores department in a timely manner.
- Monitor staff punctuality and absenteeism and keep PRP/ ESS systems up to date.
- Ensure shifts are adequately staffed, facilitating shift scheduling when necessary.
- Be proficient in the Restaurant POS system, responsible for end-of-day procedures, guest settlements, voids, discounts, corrections, cash ups and adjustments.
- Report back on monthly expenditure budget during MIS meetings and handle any queries from Finance Department based on revenue/ expense results.
- Assist in brainstorming new ideas, concepts and themes for seasonal menus, events and special occasions.
- Do pre and post inspections of all conference venues, private dinners, braais and picnic set ups.
- Co ordinate arrangements for groups with the relevant parties and ensure internal function sheets are prepared and distributed accordingly.
- Report and rectify all potential and real hazards immediately.
- 3 years experience in a supervisory role within a fine dining or 5 star Hotel restaurant or hospitality environment.
- Excellent knowledge of food and beverage service standards.
- Proficiency in using restaurant POS systems.
- Matric Certificate
- Wine certificate course would be beneficial
- Attention to detail
- Problem solving abilities
- Ability to work under pressure and good time management skills
Job Overview
Date Posted
07 Feb 2026
Salary
South African Rand . ZAR
200,000 - 300,000
Location
Western Cape, South Africa