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Remote Onboarding & Customer Support Specialist
Talent Shore
Job Description
A leading recruitment agency seeks an Onboarding and Customer Support Specialist. This remote role in South Africa focuses on ensuring a seamless onboarding experience and providing essential support to users. The specialist will handle inquiries, conduct assessments, and improve onboarding processes. Ideal candidates are detail-oriented communicators with a proactive approach to problem-solving. Prior customer service experience is preferred, especially in the hair, beauty, and wellness sector.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.