TRAFFIC Western Cape

Remote-First Global Customer Service Operations Manager

Sporty Group

Job Description

A global customer service organization is seeking an Operations Manager for Customer Service to lead strategies for enhancing user experience. You will oversee a team of professionals, ensuring top-quality customer service and process improvement. The ideal candidate has a relevant degree and experience in customer service management. This role offers competitive compensation, performance bonuses, and flexible working hours under a South African employment contract.

About This Role

Career insights for First-Line Supervisors of Office and Administrative Support Workers positions

Salary Benchmark
$63,450/year
Source: O*NET (USD)
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Coordination Monitoring Reading Comprehension Social Perceptiveness
Common Technologies
Microsoft Dynamics Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Blackboard software Microsoft Access Oracle Database Fund accounting software Intuit QuickBooks

Job Overview

Date Posted
16 Apr 2026
Location
Western Cape, South Africa

First-Line Supervisors of Office and Administrative Support Workers Insights

Job Outlook
This career will have large numbers of openings.

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This page incorporates data from O_NET OnLine, courtesy of the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), under the CC BY 4.0 license. O_NET is a registered trademark of USDOL/ETA. Assessify has adapted and modified the original content. Please note that USDOL/ETA has neither reviewed nor endorsed these changes.