TRAFFIC
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Remote Customer Support & Upsell Specialist
Talent Shore
Job Description
A leading customer service provider in South Africa is seeking a friendly voice for a remote position. The role involves providing customer support via phone, email, or chat, identifying upselling opportunities, and reporting on key performance metrics. Ideal candidates should enjoy problem-solving and assisting customers. This position offers flexibility and the chance to contribute positively to customer experiences.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.