Remote Customer Support & Onboarding Specialist

A publishing company focused on autism support is seeking a remote Customer Service Representative. In this role, you will provide exceptional email and chat support to help families navigate resources. Responsibilities include documenting customer interactions, responding to social media inquiries, and presenting onboarding sessions. Ideal candidates are empathetic problem-solvers who can collaborate effectively and work structured hours to provide high-quality support. The role offers a dynamic team environment and the chance to make a meaningful impact.