TRAFFIC
Gauteng
Remote Customer Service Officer - Africa Growth Champion
Absa Bank
Job Description
Absa Bank in Pretoria is looking for a Customer Service Officer to enhance the customer experience through effective support services. The role includes responding to customer inquiries, managing risks in customer services, and developing processes within the Customer Services Centre. Candidates should hold Higher Diplomas in Business and possess strong customer service and stakeholder management skills. This is a hybrid role in a full-time capacity, with the opportunity to make a significant impact on customer satisfaction.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.