TRAFFIC
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Remote AI-Driven Technical Support Specialist
Onfleet
Job Description
A global logistics technology provider is looking for a dedicated technical support agent in South Africa. The role focuses on customer satisfaction through expert product knowledge and AI integration. Responsibilities include resolving customer queries via platforms such as Zendesk and Intercom, alongside collaborating with teams to enhance AI support systems. If you're a problem-solver with a passion for efficiency and customer relationships, this position offers a chance to make a significant impact.
About This Role
Career insights for Computer Network Support Specialists positions
Salary Benchmark
R32,826/month
R24,233 to
R46,094/month
Source: WageIndicator ZAR data
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Critical Thinking
Active Listening
Judgment and Decision Making
Reading Comprehension
Active Learning
Common Technologies
Bash (still current)
Windows Server 2022
Red Hat Enterprise Linux 9
Microsoft PowerPoint 365
Nagios XI
Route
LiveAction Omnipeek
McAfee Total Protection
Computer Network Support Specialists Insights
Median Salary (ZAR)
R32,826/month
Job Outlook
This career will grow rapidly in the next few years.