Remote Agency Ops & Customer Success Lead

A leading event marketing agency is seeking an Operations Manager / Head of Customer Success to manage relationships with high-end venue clients. This role involves client onboarding, operational excellence, and performance monitoring in a dynamic startup environment. Ideal candidates will have agency experience, a strong background in customer success, and exceptional communication skills. The position is fully remote, offering opportunities to build systems and workflows while being part of a passionate team dedicated to client success.