Relationship Manager/ Consultant

EWI has built an enviable reputation, completing over 6,000 assignments and supplying exceptional infrastructure and renewables talent to over 130 countries. Our success is driven by specialist consultants who build long term partnerships with both clients and candidates across complex global markets.

As we continue to scale, we are looking to hire a Relationship Manager / Consultant to support and strengthen our existing client and contractor network, ensuring high service levels, delivery support, and ongoing engagement across active and future projects.

This is a key role within the business focused on managing and developing existing relationships

You will work closely with internal teams (Delivery, Sales, Compliance) to:

• Support live roles across key accounts
• Maintain and grow client relationships already under agreement
• Manage contractor experience and retention
• Ensure our database and market intelligence remain accurate and up to date

This role is ideal for someone who enjoys relationship building, coordination, and delivery, with a commercial mindset.

• Manage and maintain relationships with existing clients and signed accounts
• Act as a key point of contact for clients, ensuring high levels of service and responsiveness
• Support delivery on live roles, working closely with consultants and managers
• Proactively reach out to client contacts to understand hiring needs and upcoming projects
• Manage and maintain relationships with active contractors, ensuring engagement, performance feedback, and retention
• Generate leads and identify opportunities within existing accounts
• Take and manage candidate references as part of the recruitment process
• Keep internal systems (CRM / database) fully updated with accurate client, candidate, and project information
• Track activity and provide updates on pipeline, roles, and account development
• Support mobilisation processes in collaboration with compliance and mobility teamsIdentify gaps in accounts and suggest improvements or opportunities for growth

• Previous experience in recruitment, account management, or customer facing roles
• Experience within energy, infrastructure, or technical staffing is highly desirable
• Strong working knowledge of CRM systems and MS Office
• Fluent in English (additional languages advantageous)

• Strong relationship building and communication skills
• Highly organised with the ability to manage multiple priorities
• Proactive and commercially aware
• Detail oriented with strong database/CRM discipline
• Team player with the ability to work across multiple departments
• Problem solving mindset with a focus on service delivery
• Professional and confident when dealing with clients and contractors

ewi is committed to equality in the workplace and is an equal opportunity employer. ewi is acting as an Employment Business in relation to this vacancy.