Regional Manager

Red Ember Recruitment (PTY) Ltd Permanent

Boksburg, South Africa Posted on 20/01/2026

Red Ember Recruitment is seeking to hire a Regional Manager on behalf of our client based in Boksburg.

• Increase clients, associates, headcount, and permanent placements.
• Build, maintain, and grow client relationships and contracts.
• Identify expansion opportunities, negotiate rate increases, and manage financially viable SLAs.
• Monitor profitability and manage cost to serve.

• Ensure clients are serviced according to SLAs.
• Manage daily branch operations and team performance.
• Maintain BCEA, WCA/IOD, Health & Safety, Benefits, and Bargaining Council compliance.
• Conduct branch audits to ensure policy and procedural adherence.
• Identify and mitigate operational, legal, and financial risks.
• Maintain accurate documentation and support governance needs.
• Lead, motivate, and guide branch teams.
• Oversee performance, deadlines, and service delivery quality.
• Support and coach staff on recruitment, admin, and compliance.
• Manage attendance, leave, and workforce planning.
• Track and report on trends, forecasts, profitability, and client growth.
• Prepare daily/weekly/monthly operational reports.
• Recommend strategic improvements and process enhancements.

• Ensure accurate recruitment and placement aligned with client needs.
• Resolve associate and client queries professionally.
• Promote smooth inter-departmental workflow and quality service delivery.

• Grade 12.
• Proven experience in operations, recruitment, or workforce management.
• Strong knowledge of BCEA, WCA/IOD, Health & Safety, Benefits, and Bargaining Councils.
• Solid understanding of recruitment and internal administrative processes.
• Excellent communication skills at all levels.
• High attention to detail, accuracy, and professionalism.
• Self-motivated, energetic, deadline-driven, and able to work under pressure.
• Strong problem-solving, governance, and compliance awareness.
• Ability to build strong client and associate relationships.
• High integrity, confidentiality, and service focus.