Receptionist

Receptionist at South African National Parks (SANParks)

Eastern Cape

Paterson Grade B5

Full time

Fixed-term contract ending 31 August 2026; 6 months

Fixed-term vacancy of 6 months for one Receptionist at Addo Elephant National Park. Reporting to the Duty Manager. Successful candidate must provide own accommodation and transport. Remuneration package based on Paterson B5 scale and allowances as per HR Tariff Document.

• Receive and direct telephone calls, relay messages promptly.
• Communicate with guests, provide information about facilities and activities.
• Welcome visitors, process reservations, check-in and check-out.
• Notify employees of documents and deliveries.
• Raise extra charges, ensure outstanding monies collected per company policy.
• Assist guests with amendments, special requests, close shifts on SANParks reservation system.
• Coordinate guests' requests and complaints, handle them efficiently.
• Perform general administration for Reception and Entrance Gate.
• Conduct ad-hoc administration duties as requested by the Duty Manager.
• Manage bookings for visitors.
• Conduct Gate Official / Gate Administrator duties when needed.
• Adhere to company dress code and protocol.

• Grade 12 (Std 10) or equivalent.
• NQF level 5 in Office Management and Technology / Office Administration / Secretarial Studies.
• 2-3 years work experience at the front office in tourism and hospitality, as office administrator or assistant.
• 1-2 years experience as receptionist/switchboard operator desirable.
• Good telephone, people and administration skills, sound interpersonal skills.
• Computer literacy, working knowledge of MS Word and MS Excel - proof required.

SANParks is an equal opportunity employer. South African citizens will receive priority unless otherwise specified. Appointment will be in accordance with EE plan targets.

Use reference number AENP/A127.

Complete application:

Submit CV, cover letter, certified copies of ID, driver's licence and relevant qualifications to . No CVs will be accepted after closing date, 11 March 2026.

• Date posted: 27 February 2026
• Closing date: 11 March 2026