TRAFFIC
Gauteng
Receptionist and Switchboard Operator
South African National Blood Service
Job Description
Job category: Admin, Office Support and Services
Contract: Permanent
Business Unit: Zone Admin
Remuneration: R 237,720.00
EE position: No
IntroductionAn opportunity has become available for a Receptionist. The incumbent will be responsible for handling Customers, Suppliers and Members of the Public visiting and calling SANBS Zone headquarters, by directing them to their required destination in the building. In addition handles all Internal Queries and Calls.
Key Performance Areas:- Ensures that Reception Duties are undertaken in a professional and friendly manner.
- Ensures that Switchboard Duties are undertaken in a professional and friendly manner and delivers excellent customer service at all times
- Undertakes administrative Tasks for Reception / Administration
- Customer Service Orientation
- Professional Image and visibility
- Communication
- Ethical Behaviour
- Problem Solving
- Teamwork
- Self management
- Grade 12
- At least 2 years experience as a Receptionist or Switchboard Operator
About This Role
Career insights for Switchboard Operators, Including Answering Service positions
Salary Benchmark
R12,353/month
R9,879 to
R16,506/month
Source: WageIndicator ZAR data
Key Skills for This Role
Active Listening
Speaking
Social Perceptiveness
Service Orientation
Coordination
Common Technologies
HCL Notes
Microsoft Outlook
Microsoft PowerPoint
Microsoft Excel
SAP S/4HANA
Switchboard Operators, Including Answering Service Insights
Median Salary (ZAR)
R12,353/month