Private Service Advisor

Private Service Advisor page is loaded Private Service Advisorposted on: Posted Todaytime left to apply: End Date: February 28, 2026 (30+ days left to apply)job requisition id: R43576# Job Description To contribute to a high-performance team by delivering exceptional customer service and fostering meaningful relationships. This role involves proactively engaging with customers to understand their needs, identify growth opportunities, and provide tailored support. Through a commitment to service excellence and personalized interactions, the role directly enhances customer satisfaction and drives the organization's long-term success and profitability. Proactively engage with clients to deliver service that consistently meets or exceeds expectations. Cultivate a culture of service excellence by building trusted relationships and actively encouraging customer feedback. Achieve Suite CEX targets and uphold high service level standards. Ensure timely and accurate follow-ups, reporting, and documentation following customer interactions. Support revenue growth by identifying new business opportunities and contributing to customer acquisition efforts. Efficiently manage and track leads to maintain a robust and healthy sales pipeline. Foster collaborative relationships across the FRG to enhance cross-functional effectiveness. Continuously evaluate personal performance, seek constructive feedback, and proactively request training and development opportunities. Drive innovation by identifying and implementing faster, more accurate ways of working. Build and manage key stakeholder relationships to support the achievement of operational objectives. Demonstrate responsible use of work-related resources to support cost containment initiatives. Ensure compliance with all relevant statutory, legislative, policy, and governance requirements, as well as established processes and procedures within the area of specialization. Job Details # Application Closing Date 28/02/26All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match.Should you have any queries, please log it via .FirstRand provides a comprehensive range of financial services in South Africa and certain markets in broader Africa. The group also offers certain niche products and services in the UK and India. Listed on the Johannesburg Stock Exchange (JSE) and the Namibian Stock Exchange (NSX), FirstRand Limited is the largest financial institution by market capitalisation in Africa.The group follows a multi-branding approach. Its portfolio of financial services businesses includes FNB, RMB, WesBank, Ashburton Investments, Aldermore, MotoNovo and DirectAxis. Many are leaders in their respective segments and markets, offering transactional, lending, investment and insurance products and services The FirstRand Corporate Centre houses many of the critical functions required by a large and complex financial services group.The group's track record of delivering superior returns to shareholders has been achieved through a combination of organic growth, acquisitions, innovation and the creation of completely new businesses.The group's purpose of delivering Shared Prosperity provides many opportunities for employees to innovate to address social and environmental challenges in our markets. All of our businesses have successful Volunteering programmes which also allow employees to adopt and support causes close to their hearts.