TRAFFIC Gauteng

Policy Retention Specialist - Personal Lines

Sanlam Limited

Job Description

A leading insurance company in Johannesburg is seeking a Retention Consultant to engage clients at risk of cancellation and minimize portfolio attrition. The ideal candidate will possess advanced negotiation skills and in-depth product knowledge in Personal Lines insurance. Responsibilities include assessing risk profiles, applying negotiation techniques for policy retention, and ensuring adherence to compliance standards. This role offers an opportunity to contribute to a dynamic team focused on customer retention and business stability.

About This Role

Career insights for Personal Financial Advisors positions

Salary Benchmark
R38,810/month
R27,104 to R54,338/month
Source: WageIndicator ZAR data
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Active Listening Reading Comprehension Speaking Writing Critical Thinking
Common Technologies
Act! CRM Microsoft Dynamics 365 Salesforce CRM Financial planning presentation software Microsoft PowerPoint 365 MoneyTree Silver Financial Planner (presentation feature) Envestnet MoneyGuide Ibbotson Portfolio Strategist

Job Overview

Date Posted
28 Mar 2026
Location
Gauteng, South Africa

Personal Financial Advisors Insights

Median Salary (ZAR)
R38,810/month
Job Outlook
This career will grow rapidly in the next few years.

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