TRAFFIC Gauteng

Policy Retention Specialist - Personal Lines

Santam Insurance

Job Description

A leading insurance provider is seeking a Retention Consultant in Johannesburg to minimize policy cancellations and enhance client retention. The successful candidate will apply advanced negotiation techniques and have a strong knowledge of Personal Lines insurance. Key responsibilities include engaging with clients, providing expert advice, and implementing tailored retention strategies. A minimum of 3 years' experience in short-term insurance is required, along with relevant qualifications. Join us to help shape the future of insurance while delivering excellent client service.

About This Role

Career insights for Personal Financial Advisors positions

Salary Benchmark
R38,810/month
R27,104 to R54,338/month
Source: WageIndicator ZAR data
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Active Listening Reading Comprehension Speaking Writing Critical Thinking
Common Technologies
Act! CRM Microsoft Dynamics 365 Salesforce CRM Financial planning presentation software Microsoft PowerPoint 365 MoneyTree Silver Financial Planner (presentation feature) Envestnet MoneyGuide Ibbotson Portfolio Strategist

Job Overview

Date Posted
28 Mar 2026
Location
Gauteng, South Africa

Personal Financial Advisors Insights

Median Salary (ZAR)
R38,810/month
Job Outlook
This career will grow rapidly in the next few years.

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