TRAFFIC
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Pharmacy Intake & Customer Experience Specialist
EXL
Job Description
A leading customer care provider in South Africa is seeking a Customer Care Voice-Customer Experience intake agent based in Cape Town. In this role, you will receive fax images, perform data entry, and ensure compliance with metrics. A high school diploma is required. Ideal candidates possess strong computer navigation skills and are flexible with work hours. This position is essential to maintaining accurate databases and meeting performance targets. Attend training sessions diligently to ensure success in the role.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
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Microsoft Access 365
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Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
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Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.