Pharmacist Assistant QPB - Clicks N1 City

Industry: Pharmaceutical Sector

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Goodwood

Contract: Permanent

Remuneration: Market Related

Clicks Group

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction.

• Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines.
• Administration of scripts and or any other claiming/capturing related procedure.
• Accurate and complete handling of all profiles worked on.
• Interact with health care professionals where needed.
• Problem solving and follow up of queries.

• Interact with customers via telephone or other means regarding medication and Healthcare Services.
• Accurate capturing of scripts received at the Central Pharmacy centre.
• Handling of queries regarding prescriptions.
• Patient Profile management.
• Assist with Chronic authorizations.
• Liaison with all other departments.
• Ad hoc requirements as per operational requirements.

• SAPC and relevant legal knowledge.
• Sound knowledge of the chronic authorization process and procedures.
• Customer service oriented.
• Ethical working practice and compliance.

• Customer service oriented.
• Accuracy and attention to detail.
• Must be bilingual (with English being one of the requirements).
• Must be able to work with patients and be adaptable to assist with various departmental duties.
• Be able to use initiative in order to provide patient satisfaction.
• Adaptability.
• Positive attitude.
• Be able to work under pressure.
• Adhering to Principles and Values.
• Working with People.
• Delivering Results and Meeting Customer Expectations.

• Minimum 1 year in the role of Pharmacist Assistant Post Basic.

• Further Education and Training Certificate Pharmacist Assistance (Essential).

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.