Personal Assistant (CLPA)

Main job function

We are seeking a dependable, organized, and warm Personal Assistant to support our clients growing online business, assist with errands, and occasional school pickups for our clients' kids. We require a responsible individual who is comfortable balancing administrative duties with childcare support in a family-oriented environment (Our client works from home). The ideal candidate is calm under pressure, flexible, detail-oriented, trustworthy, comfortable wearing multiple hats in a family environment, naturally anticipates needs, helping life run smoothly and efficiently.

Qualifications Key Responsibilities E-Commerce Administration

• Capturing, updating, and maintaining product listings on the online store and online platforms
• Processing online orders and assisting with customer enquiries
• Performing basic stock control and general administrative tasks
• Supporting promotions, emails, and website updates where required
• Ensuring accurate records and smooth day-to-day operations

Childcare Support

• School drop-offs and collections (where applicable)
• Assisting with homework and after-school activities
• Maintain children's schedules and communicate updates to parents
• Plan and engage children in activities (play, homework support, outings, creative play)
• Preparing light meals and snacks for the children
• Providing attentive, safe, and supportive care
• Helping maintain daily routines within the household
• Support children's emotional well-being with patience and consistency

Personal & Household Assistant Duties

• Manage calendars, appointments, and family schedules
• Coordinate errands, shopping, and household logistics
• Liaise with service providers (cleaners, maintenance, tutors, etc.)
• Help plan family events, travel, or special occasions

Administrative & Organizational Support

• Track to-do lists, follow-ups, and recurring tasks
• Handle basic correspondence, reminders, and scheduling coordination
• Keep important information and records organized
• Identify inefficiencies and suggest improvements to routines or systems

Criteria Required Skills & Qualifications

• Genuine enjoyment of working with children
• Strong organizational and time-management skills
• High level of trustworthiness, discretion, and reliability
• Clear, respectful communication with both children and adults
• Ability to multitask and adapt to changing priorities
• Comfortable working independently and taking initiative
• Basic tech skills (email, calendars, messaging apps)

Preferred Qualities

• Calm, patient, and emotionally intelligent
• Proactive, solution-oriented mindset
• Flexible and adaptable to family needs
• Positive, low-drama presence in the home
• Previous experience as an au pair, nanny, family assistant, or personal assistant is a plus
• Cultural curiosity and openness
• Work Environment - This is a trust-based role within a private family home. The ideal candidate is respectful of boundaries, comfortable with close collaboration, and takes pride in helping family life run smoothly.

Preferred Requirements

• Previous experience in administration, e-commerce, or childcare
• Valid South African driver's license (essential)
• Own transport (preferred)
• Candidate will be provided with a laptop

Work Environment

• This role is based on a respectful, family-oriented household with a professional approach to work.
• The successful candidate will be treated as a valued team member and supported in developing both administrative and practical skills.

Emotionally grounded & kind

• Looking for someone naturally warm, patient, and emotionally intelligent.
• Kids feel safe with them, adults feel supported-not judged or stressed.
• They read the room well and respond with empathy rather than defensiveness.

Organized, but not rigid

• They like structure and routines yet stay flexible when life (or kids) inevitably derails the plan.
• Lists, calendars, and systems are their comfort zone-but they don't melt down when plans change.

Proactive and self-starting

• The successful candidate doesn't wait to be told everything.
• If they see something that needs doing, they handle it or flag it early.
• They anticipate needs: snacks packed, appointments remembered, errands bundled efficiently.

Trustworthy and discreet

• Respect for boundaries, privacy, and family dynamics.
• The client doesn't want to worry about oversharing, gossip, or crossed lines.
• They need to be dependable in both small things and big responsibilities.

Adaptable chameleon energy

• Ability to switch modes easily:
  • playful and engaged with kids
  • calm and professional with adults
  • independent when needed, collaborative when helpful
  • They don't need constant supervision or validation.

Positive without being fake

• They bring a steady, optimistic presence-not toxic positivity, just a "we've got this" attitude.
• When things get stressful, they stay level-headed and solution oriented.

Clear, respectful communicator

• They ask good questions, give thoughtful updates, and speak up early if something feels off.
• No passive aggressive vibes, no silent confusion.

Culturally curious and open-minded

• Especially important for an au pair: they're curious about new cultures, family styles, and ways of living.
• They adapt without trying to change the household.

Low-drama, high-responsibility

• They're emotionally mature, not reactive, and don't bring chaos into the home.
• The client can trust them to handle a tough day without spiraling-or taking it personally.

Remuneration

• R12000.00

A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.