Personal Assistant: BM: SLS SCI Cape (George) (JG 06)

Location: George, Western Cape, ZA

• Provide and deliver an effective and comprehensive administrative support service to the management team, as well as fulfil a first line client interaction point function.
• Act as a liaison in the relationship between the Managers and the Advisors to enhance business continuity and support existing and potential clients.
• Oversee the front desk and manage all incoming client interactions to ensure a welcoming and professional reception experience.
• Travel arrangements (booking, transport & accommodation) for BM and other managers.
• Events management - Regional training interventions, conferences & functions.
• Monthly meeting management - minute taking, catering, agenda, presentations.
• Arrange staff training interventions.
• Diary management - reminding Manager of important tasks & deadlines.
• Office and telephone administration, maintaining procedures and administration systems.
• Typing, compiling & preparing reports, presentations & correspondence.
• Monthly financial payments (SAP4/HANA & Staff reimbursements).
• Order supplies & SRS requests/budget control.
• Advisor recruitment and termination administration processing.
• Contract revision & ad hoc REMS requests as per the approval framework.
• Regional debt management.
• Leads management.
• Monthly feedback.
• Graduate arrangements.

• Matric.
• Certificate/diploma in administration/secretarial (advantageous).
• 2 years' proven experience in office administration and/or as personal assistant, specifically in the financial services industry (advantageous).
• Working knowledge of MS Office Suite (PowerPoint, Excel, Word).

• Communication & Literacy.
• Assertiveness.
• Adaptability/flexible.
• Concern for accuracy, attention to detail and order.
• Technical knowledge & skills.
• Treating customers fairly (TCF).
• Stress tolerance.
• Problem solving.
• Decision making.
• Managing work.
• Organisation/Time Management.
• Detail orientated.

• Customer Service Management.
• Customer Contact Management.
• Ad hoc reporting.
• Effective management and control of switchboard.
• Management of employees.

• Interpersonal savvy - Contributing dependently.
• Decision quality - Contributing dependently.
• Action orientated - Contributing dependently.
• Optimises work processes - Contributing dependently.