Permanent - HR Manager - Johannesburg (Incl. Northern Suburbs) - South Africa

Industry: Retail/Franchise

City: Johannesburg (Incl. Northern Suburbs)

Province: Gauteng

• Lead and manage the national HR strategy in alignment with business objectives.
• Provide expert HR advice and support to all levels of management including Regional Managers, Store Managers, and Commissary leadership.
• Promote a positive, values-driven company culture across all stores and departments.

• Manage and mentor a HR team consisting of an HR Administrator and PRP Administrator.
• Ensure accurate and timely execution of HR administrative processes and reporting.

• Chair and/or initiate internal disciplinary inquiries in line with the company's disciplinary code.
• Represent the company at external dispute forums including the CCMA and Bargaining Council.
• Guide and coach managers on handling misconduct, grievances, incapacity, and poor performance.
• Ensure all labour practices are aligned with the Labour Relations Act, BCEA, and other relevant laws.

• Oversee the full recruitment and onboarding lifecycle for all positions nationwide.
• Develop and maintain recruitment tools, standard interview templates, and onboarding checklists.
• Ensure consistent, fair, and compliant recruitment practices across all regions.

• Oversee and drive the company's Skills Development initiatives, including submission of Workplace Skills Plans (WSPs) and Annual Training Reports (ATRs).
• Identify and implement training programs aligned to operational and compliance needs.
• Manage Employment Equity planning and compliance, including submission of EEA2 and EEA4 reports.
• Facilitate Employment Equity Committee meetings and updates.

• Oversee and support the implementation of Health & Safety policies and procedures across all locations.
• Ensure compliance with the Occupational Health and Safety Act.
• Monitor workplace incidents, conduct investigations where needed, and implement corrective actions.
• Ensure all IOD's are reported with the relevant paperwork

• Oversee monthly payroll processing and compile and monitor monthly worked hours budgets for all operational areas.
• Ensure PRP system updates (rosters, leave, clock ins) are accurate and submitted within deadlines.
• Manage leave administration and ensure compliance with leave policies.

• Develop, implement, and update HR policies and procedures in line with changing legislation and business needs.
• Ensure HR processes are consistent across all regions.
• Conduct routine audits on personnel files, uniform records, leave records, and PRP compliance.

• Oversee and maintain HR and time management systems (e.g., PRP).
• Ensure accurate reporting and data integrity across platforms.
• Submit monthly HR dashboards, reports, and analysis to executive management.

• Build strong relationships with operational and support leadership. Facilitate regular HR status updates and training sessions for Regional and Store Managers.
• Communicate legislative or policy changes to staff and management.

• Assist with company-wide projects including store expansions, closures, or restructuring.
• Provide any reasonable and lawful assistance as required by a director or executive.

To apply immediately for this position clickhere.

Grade 12 or equivalent.

• Minimum Bachelor's Degree in Human Resources Management (BCom HR or similar)

• Strong leadership and strategic thinking.
• In-depth knowledge of South African labour legislation.
• Excellent conflict resolution and decision-making skills.
• Proficiency in HR systems, payroll processes, and time/attendance platforms (e.g., PRP).
• Highly organized, deadline-driven, and results-oriented.
• Strong written and verbal communication skills.
• Ability to handle sensitive and confidential information with discretion.
• High emotional intelligence and interpersonal effectiveness.